Effective Date: 25/03/2025

At SynergyAccess.net, we recognize the importance of protecting your personal information, including data collected through mobile devices and SMS communications. This Mobile Privacy Policy outlines how we collect, use, store, and safeguard your mobile information, including phone numbers and text message interactions. By providing your mobile number and opting into our SMS communications, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our mobile services.

1. Collection of Mobile Information

When you interact with SynergyAccess.net via a mobile device, including signing up for SMS alerts, submitting a contact form, or using our website from a mobile browser, we may collect specific mobile-related information. This includes your phone number, device type, IP address, carrier information, and interactions with our SMS messaging system.

We collect your mobile number when you explicitly provide it during sign-up or through opt-in forms for receiving SMS alerts. We do not automatically collect your phone number or other mobile information unless voluntarily provided by you.

Your mobile number and related data are collected solely for the purpose of delivering requested financial assistance updates, grants, stimulus relief notifications, and other relevant services offered by SynergyAccess.net.

2. Use of Mobile Information

The mobile data collected is used to enhance your experience with SynergyAccess.net and to deliver relevant updates through SMS and other mobile communication methods. Specifically, we use your mobile information to:

• Send important financial relief alerts, grant opportunities, and stimulus package updates through SMS messages.

• Provide you with support and assistance if you reach out via text or mobile inquiries.

• Ensure you receive timely reminders about upcoming deadlines related to grants or government assistance programs.

• Improve the functionality of mobile interactions, such as website optimization for mobile devices and tracking engagement with SMS messages.

• Maintain security measures, including detecting fraudulent activity or unauthorized access attempts to mobile-related features.

We do not use your mobile number or any other mobile-related data for marketing or promotional purposes unless explicitly stated and consented to by you.

3. SMS Consent and Opt-In Policy

By providing your mobile number and opting into SynergyAccess.net’s SMS notifications, you grant express written consent to receive text messages from us regarding financial relief programs, grants, stimulus updates, and other related services. Your consent is not a condition of purchasing any product, service, or participation in financial assistance programs.

When you opt in, you acknowledge and agree that:

• You will receive SMS messages periodically based on new financial aid opportunities and user engagement.

• Message and data rates may apply, depending on your carrier’s text messaging plan.

• You have the right to withdraw your consent at any time by following the opt-out instructions provided in the SMS messages.

If at any time you wish to stop receiving text messages from SynergyAccess.net, you can reply with the word "STOP" to opt out. Upon receiving your opt-out request, we will cease further SMS communications to your number, except for a final confirmation message verifying your decision.

For additional assistance, you may text "HELP" or contact us directly using the details provided in this policy.

4. Mobile Information Protection and Security

We take the security of your mobile data seriously and implement robust safeguards to protect it from unauthorized access, disclosure, or misuse. The measures we employ include:

• Secure data storage to prevent unauthorized access or loss of your mobile information.

• Encryption of sensitive data during transmission to maintain confidentiality.

• Limited access to mobile information, ensuring only authorized personnel can handle your data.

• Regular security audits to assess vulnerabilities and maintain compliance with data protection regulations.

While we take every precaution to secure your data, it is important to note that no electronic transmission or storage method is 100% secure. If you suspect that your mobile information has been compromised, please contact us immediately.

5. Sharing and Disclosure of Mobile Information

Your mobile information, including phone numbers and SMS engagement data, is not shared with third parties for marketing or promotional purposes. We do not sell, rent, or distribute your mobile data without your explicit consent, except under the following conditions:

• Legal and Regulatory Compliance – If required by law, subpoena, court order, or government regulation, we may disclose your mobile information to the relevant authorities.

• Prevention of Fraud and Security Threats – If fraudulent activity, identity theft, or security risks are detected, we may share information with law enforcement or cybersecurity teams to prevent harm.

• Service Providers and Technical Support – In certain cases, we may use third-party vendors to assist in delivering SMS messages or maintaining our mobile-related services. These service providers are bound by strict confidentiality agreements and cannot use your data for any other purpose.

Your mobile opt-in data will never be shared with third parties for unsolicited messages, spam, or advertisements.

6. Data Retention and Deletion of Mobile Information

We retain your mobile data only for as long as necessary to provide you with SMS alerts and other requested services. If you opt out of receiving text messages, your phone number will be removed from our SMS list, and we will no longer send you text communications.

However, we may retain limited mobile records for legal compliance, dispute resolution, and security purposes. If you wish to have your mobile data permanently deleted from our systems, you may request data deletion by contacting us.

7. Children’s Mobile Privacy

SynergyAccess.net’s mobile services, including SMS notifications, are not intended for children under the age of 13. We do not knowingly collect mobile information from minors. If we discover that a child has provided us with a phone number or opted into SMS communications, we will take immediate steps to remove their data from our records.

If you are a parent or guardian and believe that your child’s mobile information has been collected, please contact us so we can promptly delete it.

8. Mobile Policy Updates

This Mobile Privacy Policy may be updated periodically to reflect changes in our SMS practices, mobile security measures, or legal requirements. Any modifications to this policy will be posted on this page with an updated effective date.

Continued use of our mobile services after any changes are made constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your mobile data.

9. Contact Information

If you have any questions regarding this Mobile Privacy Policy, your SMS preferences, or how we handle your mobile data, please contact us at:

📧 Email: info@synergyaccess.net
📍 Address: 9463 Benbrook Blvd #2006 Benbrook TX 76126
📞 Phone: (855) 909-9469

We are committed to ensuring the privacy and security of your mobile information and will address any inquiries or concerns as quickly as possible.

Thank you for trusting SynergyAccess.net with your mobile privacy.